Spring has arrived!

Can't praise them highly enough! I have finally got a new spring for my twice-used lawnmower.

 

The manufacturer was messing around, and in fact their parts catalogue was listing the wrong part. Sproughton Garden Machinery went that extra mile for me by working out the part needed and sourcing the right spring for me. Bear in mind that I didn't buy the mower from them and that the total cost was £3.07 . . . how much profit did that earn them after several phone calls and the use of valuable business time?

 

Another example of why we should ignore the big stores like B & Q (where I bought the mower) in favour of local suppliers who provide real customer service.

 

If you are local to Ipswich Suffolk these are the contact details:

Sproughton Garden Machinery
77-79 Cullingham Road
IPSWICH
IP1 2EG
 
Tel: 01473 251526
Fax: 01473 219858
 
Web site: www.mowerpro.co.uk/portal/index.php?bran_ID=259