Tuesday, 31 March 2009

Lawnmower problems

Well, after nearly two hours of phoning around, which ended with me being given the same number to call as I started with, I decided to switch my search for a small spring for my lawnmower to Google.
 
Guess what? I ended up on the manufacturer's web site! That's who I had to ring in the first place! However, there was one benefit . . . they had a different number to call for help. I rang the number and was told that parts were only available through local agents. The good thing was they asked me for my postcode and immediately told me where I could get the part near to where I live.
 
I have lived in Ipswich (Suffolk UK) for nearly seven years and had never been able to find a business that sold and repaired garden equipment. They were literally five minutes down the road by car. I quickly jumped in the car and within ten minutes the part had been ordered and should be in on Friday.
 
Now for most of you this information won't be much use but if you live in the Ipswich area the place you need for new garden equipment, spares or repairs is:
 
Sproughton Garden Machinery
77-79 Cullingham Road
IPSWICH
IP1 2EG
 
Tel: 01473 251526
Fax: 01473 219858
 
 
Grass cutting this weekend? Watch this space!

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